The Background

A nationwide automotive parts retailer was in the midst of a major digital transformation that was set to revolutionize the customer experience via a new mobile e-commerce application. Terazo was brought on to lead the project and find innovative solutions to enhance the customer experience without disrupting day-to-day business.​

The Challenge

Seeking to build a flexible application, the company selected MuleSoft as their Enterprise Service Bus. Following the MuleSoft-recommended methodology, three layers of abstraction were created: System, Process, and Experience. The System layer was connected to the underlying e-commerce engine and other backend services. The Experience layer exposed APIs to the mobile app under development, and the Process layer enforced business logic between the two. The company also needed this layer’s APIs set up in a scalable manner that set the stage for future growth.

Our Approach

Terazo was engaged to design and build APIs to orchestrate back-end systems in a decoupled manner. We developed a collection of APIs, published to the mobile application’s development team, that orchestrated the systems in such a way that any future digital user experience was decoupled from the backend, thus ensuring an easy way to upgrade or add on to the platform in the future without disrupting the rest of the business’s operations.