Terazo Kickstarters are preset feature bundles that bridge the gap between Flex capabilities out of the box and the custom processes and outcomes businesses need.
Terazo molds and shapes Flex around the needs of our shared customers, not the other way around.
2-way SMS can transform your business
Terazo molds and shapes Flex around the needs of our shared customers, not the other way around. Enable two-way communications via video, IVR, SMS, and more with Twilio Flex.
SMS Communications has a 98% open rate; 90% are read within 3 seconds!- Gartner
Twilio Flex customized deployment
delivered in 2 weeks
Voice/SMS Channels Workflows & Queues
IVR Configuration
Single Sign On
Enable Flex Best Practice Features
Flex Innovation Guidance
1 year of Updates and Assurance
on Kickstarter Plug-ins*
Expected Benefits
Speed to Market
Customers have cut their time to market in half with Terazo teams.
Twilio experts mold and shape Flex to your business
Every kickstarter is specific to each client, we mold Flex to your desired business outcomes with speed and flexibility. Terazo has more Twilio product certifications that any other partner in North America.
Enhanced customer engagement to prove ROI quickly
Unlock more investment with wins along the way, Twilio Flex improves outcomes quickly.
Light management overhead for your technical teams
No need to derail existing product backlogs, Terazo teams can augment your existing teams and handle Twilio integration needs more quickly.
Your teams learn from the best
Twilio Flex is your platform for the long-term, Terazo teams build and teach at the same time, so your team ready to go it alone in the future.
"Terazo understands customer engagement across the Twilio portfolio. With a growing contingent of certified Flex engineers, we trust Terazo to deliver world class strategy and integration solutions, and innovation for our shared clients."
Raul Rincon
SVP & GM Global Sales - Flex
Kickstarter Add-ons
UX
Package
Skin Flex to your agents’ exact needs
Omnichannel Conversation Transfer
Meet your customers where they are everytime
Lead
Scoring
Increase conversion rates by up to 25% by routing leads with the higher propensity to buy to agents first
Complex IVR Setup
Need more than 2 simple IVRs? Terazo can design and build custom configurations
Custom
Reporting
What works and what doesn’t…deep insights drive value and retention
Power
Dialing
Double your contact rate per agent with power dialing in Twilio Flex.