The Background
A leading global distributor of high-performance specialty metals was looking to enhance their market presence and customer service by allowing clients to view inventory and order products directly online.
The Challenge
A leading global distributor of high-performance specialty metals faced increasing demands from customers for real-time inventory availability and online ordering capabilities. However, integrating these features posed a significant challenge due to the limitations of their existing ERP system, which did not have a robust and reliable API to support a dynamic commerce platform.
Our Approach
Terazo undertook a focused project to develop a high-performance API platform capable of supporting a modern commerce system. This involved a detailed breakdown of the existing ERP system to fully understand the underlying data structures. Once the data engineering groundwork was established, Terazo built robust APIs and a front-end application that leveraged these APIs for displaying real-time inventory and enabling online orders, thus enhancing customer interaction and operational efficiency.
Technologies & Services Utilized
Platform Development
Custom API Development
Automation & Integration
Data Engineering
The Results
The implementation of the new API platform and front-end application by Terazo yielded transformative results for the distributor of high-performance specialty metals. The modernized system not only enhanced the customer experience by providing real-time access to inventory and streamlined online ordering and also significantly improved operational efficiency. The reliable and scalable APIs ensured that the platform could handle increased transaction volumes without compromising performance. This project not only met the immediate needs of the distributor but also laid a strong foundation for continuous improvement and growth in the digital commerce space.
Key Outcomes
- Enhanced Customer Experience: Real-time inventory access and streamlined online ordering
- Operational Efficiency: Improved system integration and transaction handling
- Scalable Technology Framework: Set up for future enhancements and growth
- Foundation for Improvement: Laid groundwork for ongoing technological advancements
