Not-for-Profit:
Completed Projects
- Implemented a self-service COVID-19 vaccine eligibility and scheduling system
- Developed a web-based instant messaging platform for students and staff with a “Slack” like experience
- Unified 12,000 state resources under a single 211 system for seamless access to services
- Developed an interactive text-based service using Twilio SMS for residents to access services by texting 211
- Enabled community members to schedule mental health checks with automated call check-ins
- Integrated Twilio Flex and Segment for the Outpatient Care Coordination Program
- Implemented SMS-based roadside assistance contact center
Integrate, Automate, & Modernize
Utilize proven methodologies and toolsets to make the most of valuable resources
Transform outdated call centers to improve rapport with supports and increase donations
Use Data to Make The Most Of your Resources
Get a holistic view of your data through integrated dashboards and make smarter decisions, faster
Ensure your efforts are directed at activities that produce the highest ROI and be a better steward of your organization’s limited resources
Delight donors, reduce call center wait times, and shepherd your organization toward a brighter tomorrow
What if you could boost your organization’s reputation, increase donations, and impact more people – all through digital transformation? Terazo’s best practices and proven tools can help make it all possible.
