Case Studies

Case Studies

Learn how our clients have modernized their platforms with the help of Terazo and our partners

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Integrated Customer Engagement: Terazo & Twilio Improve Customer Experiences at Scale

Financial Services

Building a High-Performance API Platform for a Global Specialty Metals Distributor

Public Sector

Transform Your Customer-Facing Contact Center in 10 Business Days

Financial Services

Building a strong customer service solution for a national bank’s credit card-as-a-service offering

young female professionals working collaboratively in office
Healthcare & Life Sciences

Automating post-op patient calls using Twilio Studio Flow IVR

medical professional tightening face mask
Public Sector

Helping a utility software company build a proof of concept chatbot product

powerlines over a green field

How a leading logistics company increased shipments while reducing call volume

employee driving forklift in warehouse

Improving a fast casual chain’s customer service with Twilio Programmable IVR

Salad in bowl

Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid

Cheeseburger and french fries on plate

Building a seamless customer communications platform using Twilio Conversations

elderly woman washing dishes in kitchen

Helping a pet waste disposal service scale using Twilio Flex

dog with ball in field
Public Sector

Helping an online university foster a sense of community through a proprietary communications platform

young male professional staring at laptop

What future do you envision for your business?

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