Case StudiesFinancial Services Building a strong customer service solution for a national bank’s credit card-as-a-service offering Well-Known National Bank Team TerazoNovember 3, 2022
Case StudiesHealthcare & Life SciencesStrategic ConsultingTwilio Integration Automating post-op patient calls using Twilio Studio Flow IVR Regional Acute Care Provider Team TerazoMay 12, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping a utility software company build a proof of concept chatbot product Utlity-Focused Nonprofit Software Company Team TerazoMarch 24, 2022
Case StudiesLogisticsStrategic ConsultingTwilio Integration How a leading logistics company increased shipments while reducing call volume Mid-Atlantic State's 211 System Team TerazoMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Improving a fast casual chain’s customer service with Twilio Programmable IVR Growing Nationwide Fast Casual Salad ChainTrevor DickersonMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid Nationwide Burger Restaurant Chain Team TerazoMarch 24, 2022
Case StudiesRetailStrategic ConsultingTwilio Integration Building a seamless customer communications platform using Twilio Conversations Senior-Focused StartupTrevor DickersonFebruary 21, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Helping a pet waste disposal service scale using Twilio Flex and Frontline​ Growing Pet Waste Disposal ServiceTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping an online university foster a sense of community through a proprietary communications platform Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesFinancial ServicesSoftware EngineeringStrategic ConsultingTwilio Integration Utilizing Twilio applications to bring intelligent call routing to a financial services company Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system​ Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesLogisticsStrategic Consulting Enabling greater shipping insights for a major logistics company Full-Service Freight & Logistics CompanyTrevor DickersonJanuary 26, 2022
Case StudiesHealthcare & Life SciencesStrategic Consulting Accelerating a healthcare startup’s business growth by building an integrated platform Growing Payment Remittance Company Team TerazoSeptember 24, 2021
Case StudiesRetailStrategic ConsultingTwilio Integration Developing a secure, reliable platform for a test proctoring company using Twilio Flex Global Test Proctoring CompanyTony RussoApril 15, 2021
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic ConsultingTwilio Integration How a healthcare company improved customer service by boosting observability Growing, Highly-Integrated Healthcare NetworkTony RussoFebruary 2, 2021
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic ConsultingTwilio Integration Modernizing a medical IT service desk using Twilio Flex & ServiceNow Healthcare IT Company Team TerazoJanuary 25, 2021
Case StudiesLogisticsSoftware EngineeringStrategic ConsultingTwilio Integration Enabling new opportunities for a legacy logistics company through application modernization Well Known Logistics Company Team TerazoAugust 19, 2020
Case StudiesInsuranceSoftware EngineeringStrategic ConsultingTwilio Integration Helping a specialty insurer increase customer satisfaction through Twilio integration Claims Processing For Specialty Insurer Team TerazoMay 13, 2020
Case StudiesFinancial ServicesSoftware EngineeringStrategic Consulting Creating new business opportunities by modernizing a speciality credit lender’s report generation process Specialty Credit Lender Team TerazoMay 1, 2020
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic Consulting Helping an FTSE 1000 global pharmaceutical company boost internal platform usage International Pharmaceutical CompanyTrevor DickersonJuly 17, 2019
Case StudiesRetailSoftware Engineering Positioning a well-known automotive retailer for growth through digital transformation Brick-and-Mortar RetailerTrevor DickersonMay 15, 2019
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration How Twilio Flex helped a real estate startup ensure future scalability Real Estate Disruptor & Growing Startup PrimeStreetTrevor DickersonMay 15, 2019
