Case StudiesFinancial Services Building a strong customer service solution for a national bank’s credit card-as-a-service offering Well-Known National Bank Team TerazoNovember 3, 2022
Case StudiesHealthcare & Life SciencesStrategic ConsultingTwilio Integration Automating post-op patient calls using Twilio Studio Flow IVR Regional Acute Care Provider Team TerazoMay 12, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping a utility software company build a proof of concept chatbot product Utlity-Focused Nonprofit Software Company Team TerazoMarch 24, 2022
Case StudiesLogisticsStrategic ConsultingTwilio Integration How a leading logistics company increased shipments while reducing call volume Mid-Atlantic State's 211 System Team TerazoMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Improving a fast casual chain’s customer service with Twilio Programmable IVR Growing Nationwide Fast Casual Salad ChainTrevor DickersonMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid Nationwide Burger Restaurant Chain Team TerazoMarch 24, 2022
Case StudiesRetailStrategic ConsultingTwilio Integration Building a seamless customer communications platform using Twilio Conversations Senior-Focused StartupTrevor DickersonFebruary 21, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Helping a pet waste disposal service scale using Twilio Flex Growing Pet Waste Disposal ServiceTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping an online university foster a sense of community through a proprietary communications platform Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesFinancial ServicesSoftware EngineeringStrategic ConsultingTwilio Integration Utilizing Twilio applications to bring intelligent call routing to a financial services company Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesLogisticsStrategic Consulting Enabling greater shipping insights for a major logistics company Full-Service Freight & Logistics CompanyTrevor DickersonJanuary 26, 2022
Case StudiesHealthcare & Life SciencesStrategic Consulting Accelerating a healthcare startup’s business growth by building an integrated platform Growing Payment Remittance Company Team TerazoSeptember 24, 2021
Case StudiesRetailStrategic ConsultingTwilio Integration Developing a secure, reliable platform for a test proctoring company using Twilio Flex Global Test Proctoring CompanyTony RussoApril 15, 2021
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic ConsultingTwilio Integration How a healthcare company improved customer service by boosting observability Growing, Highly-Integrated Healthcare NetworkTony RussoFebruary 2, 2021
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic ConsultingTwilio Integration Modernizing a medical IT service desk using Twilio Flex & ServiceNow Healthcare IT Company Team TerazoJanuary 25, 2021
Case StudiesLogisticsSoftware EngineeringStrategic ConsultingTwilio Integration Enabling new opportunities for a legacy logistics company through application modernization Well Known Logistics Company Team TerazoAugust 19, 2020
Case StudiesInsuranceSoftware EngineeringStrategic ConsultingTwilio Integration Helping a specialty insurer increase customer satisfaction through Twilio integration Claims Processing For Specialty Insurer Team TerazoMay 13, 2020
Case StudiesFinancial ServicesSoftware EngineeringStrategic Consulting Creating new business opportunities by modernizing a speciality credit lender’s report generation process Specialty Credit Lender Team TerazoMay 1, 2020
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic Consulting Helping an FTSE 1000 global pharmaceutical company boost internal platform usage International Pharmaceutical CompanyTrevor DickersonJuly 17, 2019
Case StudiesRetailSoftware Engineering Positioning a well-known automotive retailer for growth through digital transformation Brick-and-Mortar RetailerTrevor DickersonMay 15, 2019
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration How Twilio Flex helped a real estate startup ensure future scalability Real Estate Disruptor & Growing Startup PrimeStreetTrevor DickersonMay 15, 2019
