What We Do
API and Application Development
Building API-first and cloud-native platforms that scale.
AI & Data Engineering
Unlock new revenue pathways and make data-driven decisions.
Customer Engagement
Terazo Powers intelligent customer engagement at scale.
Platform Operations
Terazo continuously supports system, infrastructure, and cloud operations.
Blog
Falling for AI in a Data-driven Business Environment
API and Application Development
AI & Data Engineering
Customer Engagement
Platform Operations
Industries
Healthcare
We understand the importance of delivering positive outcomes to patients and all others in the healthcare and life sciences realm.
Logistics
We know managing your supply chain is hard enough without the added headache of outdated and disconnected systems.
Retail
Integrating your backchannel systems can help unlock new revenue streams and keep your business on the leading edge amid an increasingly competitive landscape.
Case Studies
Enabling greater shipping insights for a major logistics company
Healthcare
Logistics
Retail
Partners
Twilio Product Integration
Terazo + Twilio power intelligent customer engagement at scale.
LaunchDarkly
Terazo Takes LaunchDarkly Users Further, Faster.
Datadog Monitoring Services
Terazo + Datadog: Take Platform Monitoring Further.
Blog
Twilio Flex 2.0: Bringing Flexibility to Your Contact Center
Twilio Product Integration
LaunchDarkly
Datadog Monitoring Services
Who We Are
Team Terazo
Careers
Bring your skills to a place you’ll love where you’ll do meaningful work every day.
Team Spotlight
Team Terazo Spotlight: Archana Rao on pursuing her dreams and balancing work with family life
Team Terazo
Careers
Insights
Case Studies
Learn how our clients have modernized their platforms with the help of Terazo and our partners
Blog
Discover a comprehensive collection of Terazo’s blogs, case studies, and events conveniently curated in a single location.
Blog
Digital Modernization or the Cost of Inaction
Case Studies
Blog
What We Do
API and Application Development
AI & Data Engineering
Customer Engagement
Platform Operations
Industries
Healthcare
Logistics
Retail
Partners
Twilio Product Integration
LaunchDarkly
Datadog Monitoring Services
Who We Are
Team Terazo
Careers
Insights
Case Studies
Blog
Contact Us
Case Studies
Case Studies
Learn how our clients have modernized their platforms with the help of Terazo and our partners
FEATURED
How a leading logistics company increased shipments while reducing call volume
March 24, 2022
Leading nationwide logistics company
Filter by Industry
Industry Filter Radio
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Financial Services
Healthcare & Life Sciences
Insurance
Logistics
Public Sector
Retail
Public Sector
Transform Your Customer-Facing Contact Center in 10 Business Days
Financial Services
Building a strong customer service solution for a national bank’s credit card-as-a-service offering
Healthcare & Life Sciences
Automating post-op patient calls using Twilio Studio Flow IVR
Public Sector
Helping a utility software company build a proof of concept chatbot product
Logistics
How a leading logistics company increased shipments while reducing call volume
Retail
Improving a fast casual chain’s customer service with Twilio Programmable IVR
Retail
Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid
Retail
Building a seamless customer communications platform using Twilio Conversations
Retail
Helping a pet waste disposal service scale using Twilio Flex
Public Sector
Helping an online university foster a sense of community through a proprietary communications platform
Financial Services
Utilizing Twilio applications to bring intelligent call routing to a financial services company
Public Sector
Unifying 12,000 disparate state resources under one 211 system
What future do you envision for your business?
Schedule a free consultation with Terazo today and find out what we can build together.
Lets Go
