Twilio Flex Archives - Terazo

Blog

Elevating Customer Contact: 3 Reasons to Pursue a Cloud-Based Call Center

Gain cloud flexibility, elevate employee retention rates, and differentiate with next-level customer service to improve…

Torie FloodNovember 30, 2023

Blog

Mapping the Customer Lifecycle in the Era of First-Party Data

It’s time to turn your attention to the customer journey. In an age where first-party…

Torie FloodNovember 7, 2023

Blog

Twilio Flex 2.0: Bringing Flexibility to Your Contact Center

What does Flex 2.0 have in store for now and in the near future? Flex…

Team TerazoJanuary 20, 2023

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Webinars

Terazo + Twilio: Scaling Life-Saving 211 Services Using Twilio Flex

In this joint session from Twilio SIGNAL, Twilio's annual flagship customer and developer conference, hear…

Team TerazoNovember 11, 2022

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Case Studies Financial Services

Building a strong customer service solution for a national bank’s credit card-as-a-service offering

Well-Known National Bank

Team TerazoNovember 3, 2022

dog with ball in field

Case Studies Retail Software Engineering Strategic Consulting Twilio Integration

Helping a pet waste disposal service scale using Twilio Flex

Growing Pet Waste Disposal Service

Trevor DickersonFebruary 21, 2022

Medical Data Analysis

Case Studies Healthcare & Life Sciences Software Engineering Strategic Consulting Twilio Integration

How a healthcare company improved customer service by boosting observability

Growing, Highly-Integrated Healthcare Network

Tony RussoFebruary 2, 2021

Terazo Case Study: Health Network

Case Studies Healthcare & Life Sciences Software Engineering Strategic Consulting Twilio Integration

Modernizing a medical IT service desk using Twilio Flex & ServiceNow

Healthcare IT Company

Team TerazoJanuary 25, 2021

Primestreet Case Study

Case Studies Retail Software Engineering Strategic Consulting Twilio Integration

How Twilio Flex helped a real estate startup ensure future scalability

Real Estate Disruptor & Growing Startup PrimeStreet

Trevor DickersonMay 15, 2019

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