In this third part of our series on twelve-factor DevOps, we'll cover evolution and how it applies to your tools, techniques, and processes. Evolution can be applied at any time,…
Podcast: rvatech Talks Interviews Terazo Market Technical Director Greg Patrick
The rvatech Talks podcast, which spotlights the stories of Richmond-area technology leaders, recently sat down with Terazo's Richmond Market Technical Director Greg Patrick to talk though his storied career in…
Webinar: Build & Launch A Remote Contact Center In Under 30 Days
In a world where remote work has become the new normal, how do you efficiently and effectively transform an entire in-office contact center to a virtual environment without disruption to…
Terazo’s Busy Fall Conference Season Goes Virtual: Where To Find Us In September & October
This year – like most things in 2020 – things are a little different. Here's a rundown of the virtual conferences in which Terazo is participating in 2020 – and…
Delivering Meaningful Change as Call Centers Pivot to Virtual Platforms During COVID-19
COVID-19 has wreaked havoc on many customer service models, forcing evolution and innovation to meet new, remote requirements. One trend we are seeing is that traditional call centers are shutting…
Once you've begun automating your processes, you'll realize that they often have many similarities. At this point, you need to unify them by creating shared libraries and tasks, and then…
Three Common Data Problems and How Terazo Can Help
These days, an increasing number of backend systems and software are interconnected and automated, offering a clearer picture of a business's operations and processes than ever before. As such, there…
Webinar: Chaos Engineering & Observability: Exploring The Unknowns
The first private company to send humans outside the stratosphere didn't get where they are today without failing forward – hard. In this talk from Gremlin Solutions Architect Jacob Plicque…
One of the biggest trends in modern software engineering is DevOps, a portmanteau or concatenation of the words Development and Operations meant to signify their unification. In this series, we'll examine the twelve…
Webinar: Providing Business Value Through Observability with Chris Bailey
When we look at business value, we often assume that the product we are building, that app which is going to revolutionize the world, that change in the infrastructure of…
Spinning up a Docker container is so simple that a caveman could do it. Well, if cavemen had computers of course. When you start a container, you are also connecting…
Imagine this scenario: You are working with your team who has been tasked with “stabilizing” a legacy web application that is core to both the operation of the company as…
