APIs All The Way Down Webinar Blog
March 5, 2021

APIs all the Way Down: Enterprise Application Modernization & the Twilio-powered Contact Center

When it comes to enterprise application modernization initiatives that integrate with Twilio products such as Flex and Autopilot, the omnichannel communication and agent user experiences are just the tip of…
Fundamentals of DevOps Blog Series Blog
March 2, 2021

DevOps 101: Part 12 – Version Everything

In the twelfth and final post in our DevOps series, we bring it all home and delve into the importance of version controlling everything.
Terazo Workshop Digital Joint Security Webinar Webinars
February 25, 2021

Webinar: Understanding Virginia’s Consumer Data Protection Act (CDPA)

In 2018, GDPR came into effect. In 2020, the California Consumer Privacy Act rolled out. In January 2021, Virginia passed sweeping data privacy legislation. Is your business compliant now? What…
Fundamentals of DevOps Blog Series Blog
February 23, 2021

DevOps 101: Part 11 – Parity

In part 11 of our twelve-part DevOps series, we explore why keeping your environments as close to identical as possible is crucial.
Fundamentals of DevOps Blog Series Blog
February 16, 2021

DevOps 101: Part 10 – Shift Left

In part ten of our twelve-part series on DevOps, we explore the concept of shifting left in your development timelines.
Fundamentals of DevOps Blog Series Blog
February 9, 2021

DevOps 101: Part 9 – Take Responsibility

A shared sense of responsibility for the product and its outcomes is the ninth factor in twelve-factor DevOps. Let's examine what that means for the team.
Fundamentals of DevOps Blog Series Blog
February 9, 2021

DevOps 101: Part 8 – Documentation

In part 8 of our series on twelve-factor DevOps, we examine the importance of documentation – a living source of data about your products.
Fundamentals of DevOps Blog Series Blog
February 2, 2021

DevOps 101: Part 7 – Align

In order to deliver on the promises of DevOps, it's important that the team starts with a shared vision. Part 7 of our series discusses how alignment benefits both the…
Fundamentals of DevOps Blog Series Blog
January 26, 2021

DevOps 101: Part 6 – Organize

Welcome to part 6 in our series on twelve-factor DevOps. In this post, we'll get to the very heart of what it means to work in a DevOps mindset: team…
Fundamentals of DevOps Blog Series Blog
January 20, 2021

DevOps 101 – Part 5: Reuse

In part 5 of our blog series, we'll examine artifact reuse, a key aspect of both twelve-factor DevOps and the twelve-factor app.
Fundamentals of DevOps Blog Series Blog
December 4, 2020

DevOps 101 – Part 4: Budget

Part 4 of our series on twelve-factor DevOps looks at what constitutes tech debt and how it impacts processes.
Best Practices For Implementing A Secure DevOps Toolchain Webinar Webinars
December 4, 2020

Webinar: Best Practices for Implementing a Secure DevOps Toolchain

Shifting security left empowers DevOps teams to create secure software and infrastructure by giving them the tools and indicators to detect and mitigate potential security problems prior to release. Learn…
Cloud Development BlogWebinars
December 2, 2020

ATO 2020 Talk: Think Cloud, Develop Locally

Developing applications for the cloud presents a new set of problems for engineers and teams. From handling cloud-based service dependencies like queues and blob storage to spinning up new environments…
Fundamentals of DevOps Blog Series Blog
November 20, 2020

DevOps 101 – Part 3: Evolve

In this third part of our series on twelve-factor DevOps, we'll cover evolution and how it applies to your tools, techniques, and processes. Evolution can be applied at any time, but…
rvaTECH Talks Greg Patrick Terazo Market Technical Director Blog
October 5, 2020

Podcast: rvatech Talks Interviews Terazo Market Technical Director Greg Patrick

The rvatech Talks podcast, which spotlights the stories of Richmond-area technology leaders, recently sat down with Terazo's Richmond Market Technical Director Greg Patrick to talk though his storied career in…
Twilio Flex Cloud Contact Center Webinar BlogWebinars
September 17, 2020

Webinar: Build & Launch A Remote Contact Center In Under 30 Days

In a world where remote work has become the new normal, how do you efficiently and effectively transform an entire in-office contact center to a virtual environment without disruption to…
Terazo Fall Conferences 2020 Blog
September 8, 2020

Terazo’s Busy Fall Conference Season Goes Virtual: Where To Find Us In September & October

This year – like most things in 2020 – things are a little different. Here's a rundown of the virtual conferences in which Terazo is participating in 2020 – and…
Twilio Flex Cloud Contact Center Blog
July 23, 2020

Delivering Meaningful Change as Call Centers Pivot to Virtual Platforms During COVID-19

COVID-19 has wreaked havoc on many customer service models, forcing evolution and innovation to meet new, remote requirements. One trend we are seeing is that traditional call centers are shutting…
Fundamentals of DevOps Blog Series Blog
July 23, 2020

DevOps 101 – Part 2: Unification

Once you've begun automating your processes, you'll realize that they often have many similarities. At this point, you need to unify them by creating shared libraries and tasks, and then…
Common Data Problems And How Terazo Solves Them Blog
July 16, 2020

Three Common Data Problems and How Terazo Can Help

These days, an increasing number of backend systems and software are interconnected and automated, offering a clearer picture of a business's operations and processes than ever before. As such, there…
Chaos Engineering Webinar with Terazo & Gremlin BlogWebinars
June 24, 2020

Webinar: Chaos Engineering & Observability: Exploring The Unknowns

The first private company to send humans outside the stratosphere didn't get where they are today without failing forward – hard. In this talk from Gremlin Solutions Architect Jacob Plicque…
Fundamentals of DevOps Blog Series Blog
May 29, 2020

DevOps 101 – Part 1: An Introduction To DevOps

In this twelve-part series we'll examine the factors that successful DevOps implementations have in common and how to put each into practice.
Creating Business Value Through Observability BlogWebinars
April 17, 2020

Webinar: Providing Business Value Through Observability with Chris Bailey

When we look at business value, we often assume that the product we are building, that app which is going to revolutionize the world, that change in the infrastructure of…
Docker Logo Blog
October 11, 2019

Docker Networking Basics

Spinning up a Docker container is so simple that a caveman could do it. Well, if cavemen had computers of course. When you start a container, you are also connecting…
Monolithic vs. Microservices Development Approach Blog
September 16, 2019

Stabilizing Legacy Code Through Microservices

Imagine this scenario: You are working with your team who has been tasked with “stabilizing” a legacy web application that is core to both the operation of the company as…