Case StudiesPublic Sector Transform Your Customer-Facing Contact Center in 10 Business Days Well-Known NonprofitTeam TerazoApril 2, 2024
Case StudiesFinancial Services Building a strong customer service solution for a national bank’s credit card-as-a-service offering Well-Known National BankTeam TerazoNovember 3, 2022
Case StudiesHealthcare & Life SciencesStrategic ConsultingTwilio Integration Automating post-op patient calls using Twilio Studio Flow IVR Regional Acute Care ProviderTeam TerazoMay 12, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping a utility software company build a proof of concept chatbot product Utlity-Focused Nonprofit Software CompanyTeam TerazoMarch 24, 2022
Case StudiesFeaturedLogisticsStrategic ConsultingTwilio Integration How a leading logistics company increased shipments while reducing call volume Leading nationwide logistics companyTeam TerazoMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Improving a fast casual chain’s customer service with Twilio Programmable IVR Growing Nationwide Fast Casual Salad ChainTrevor DickersonMarch 24, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid Nationwide Burger Restaurant ChainTeam TerazoMarch 24, 2022
Case StudiesRetailStrategic ConsultingTwilio Integration Building a seamless customer communications platform using Twilio Conversations Senior-Focused StartupTrevor DickersonFebruary 21, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Helping a pet waste disposal service scale using Twilio Flex Growing Pet Waste Disposal ServiceTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping an online university foster a sense of community through a proprietary communications platform Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesFinancial ServicesSoftware EngineeringStrategic ConsultingTwilio Integration Utilizing Twilio applications to bring intelligent call routing to a financial services company Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022
Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system Statewide 211 Call CenterTrevor DickersonFebruary 21, 2022