Blog Overheard at HIMSS25: Real Conversations on the Future of Patient Engagement In a world where practitioners need 26 hours per day to effectively treat patients and…Team TerazoApril 1, 2025
Blog Why CIOs Should Choose Twilio Flex Over Genesys for Modern Contact Centers Twilio Flex vs. Genesys: A CIO's Comparative Guide Many CIOs remember the simplicity of…Team TerazoJanuary 28, 2025
Blog Why CIOs Should Choose Twilio Flex Over NICE CXone for a Future-Proof Contact Center CIOs prefer Twilio Flex over NICE CXone for its rapid implementation timeline, future-proof flexibility, and…Torie FloodOctober 30, 2024
Blog Twilio Flex vs. Five9: Finding the Contact Center Solution Your Customers Deserve Learn why Twilio Flex outperforms Five9 as a contact center solution with unmatched programmability, seamless…Torie FloodOctober 3, 2024
Blog Twilio Flex & Amazon Connect: A Contact Center Comparison Explore the benefits of customization, flexibility, telephony, and customer profiles from the Twilio Flex customer…Torie FloodSeptember 19, 2024
Case Studies Double Response Rates with Twilio Flex and Artificial Intelligence Twilio Flex and a Terazo-generated application using Open AI’s GPT-4 model can help your organization…Torie FloodAugust 8, 2024
Case Studies Automating post-op patient calls using Twilio Studio Flow IVR Regional Acute Care ProviderTeam TerazoMay 12, 2022
Case Studies Helping a utility software company build a proof of concept chatbot product Utlity-Focused Nonprofit Software CompanyTeam TerazoMarch 24, 2022
Case Studies How a leading logistics company increased shipments while reducing call volume Leading nationwide logistics companyTeam TerazoMarch 24, 2022
Case Studies Improving a fast casual chain’s customer service with Twilio Programmable IVR Growing Nationwide Fast Casual Salad ChainTrevor DickersonMarch 24, 2022
Case Studies Increasing a burger chain’s recruiting success through the use of Twilio SMS & SendGrid Nationwide Burger Restaurant ChainTeam TerazoMarch 24, 2022
Case Studies Building a seamless customer communications platform using Twilio Conversations Senior-Focused StartupTrevor DickersonFebruary 21, 2022